Everything about how the information you provide on BA89 is collected, where it is stored, and how it is kept secure — all explained here with full transparency.
BA89 treats your privacy as a top priority. We only collect information that is strictly necessary, never sell it to third parties, and use industry-standard encryption to keep your data secure. This Privacy Policy tells you exactly what we do with your data.
BA89 (referred to as "we" or "the Platform") is a trusted online gaming platform operating at https://ba89.app. This Privacy Policy ("Policy") explains how we collect, store, use, and protect the personal information of our platform users.
By creating an account or using any of our services through the website or app, you are deemed to have accepted this Privacy Policy. If you do not agree with any of its terms, please refrain from using the platform.
This Policy applies to all BA89 services, mobile applications, websites, and customer support channels. We believe that transparency in data protection is the foundation of trust.
BA89 only collects information that is strictly necessary to deliver a safe, quality service. The types of data we collect and how we collect them are outlined below:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Email address, mobile number | Account Verification & Support |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, browser type, device ID | Security & Fraud Prevention |
| Gaming Data | Game history, bet amounts, session duration | Service Improvement & Responsible Gaming |
| Contact Log | Live Chat, Email Support Records | Service Quality Assurance |
Information is collected in three main ways: (1) directly from you — during registration, verification, or when contacting support; (2) automatically — through cookies, log files, and tracking technologies; (3) from third parties — such as payment providers or identity verification agencies.
BA89 uses collected data for specific, defined purposes only. No information is used beyond those purposes. The primary reasons we use your data are:
BA89 will not send you any promotional messages without your consent. You can opt out of marketing communications at any time through your account settings. Essential system notifications will always remain active.
BA89 never sells your personal information. However, in certain circumstances, limited data may be shared with trusted partners. Those circumstances are clearly outlined below:
BA89 never sells or rents your personal information to advertisers, data brokers, or any other third party. Your data is used solely for the purpose of providing our services.
BA89 uses industry-leading security technology to protect your information. Our servers are encrypted and undergo regular security audits.
How long information is retained depends on legal requirements and the purpose for which it was collected. Certain records may be kept for up to 5 years after account closure. After that period, data is securely deleted.
BA89's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience on the platform.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Session, Security Token | Deleted at End of Session |
| Functional Cookies | Language preferences, UI settings saved | Up to 1 Year |
| Analytics Cookies | Traffic analysis, usage patterns | Up to 2 Years |
| Security Cookies | Fraud detection, device recognition | Up to 30 Days |
You can disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
As a BA89 member, you have several important rights over your own data. We respect these rights and act on them as promptly as possible.
You can request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your information under certain circumstances.
You may request that data processing be restricted in certain cases.
You can request a copy of your data in a structured, portable format.
You may object to the use of your information for specific purposes.
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. Note that certain data may not be deleted where we are required to retain it by law or regulatory obligation.
BA89's services are strictly for users aged 18 and above. We do not knowingly collect information from minors or allow them to create accounts.
Age verification is mandatory at registration, and additional proof may be requested at any time. If there is reason to believe an account was created by a minor, it will be closed immediately and all associated data will be deleted.
If you believe your child has created an account on BA89, please contact our support team immediately. We will act promptly and ensure all associated data is permanently deleted.
BA89 does not link to external websites on its platform. However, game providers and payment processors maintain their own privacy policies. BA89 is not responsible for how these third parties collect or use your information.
We only work with third parties that comply with strict data protection standards and are bound by confidentiality agreements. Even so, we recommend reviewing the privacy policies of those services separately.
BA89 may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered email or through a platform notification. The "Last Updated" date at the top of the page will always reflect the latest version.
Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any privacy-related questions, concerns, or requests to exercise your rights, please get in touch with us. Our dedicated privacy team typically responds within 3 business days.
Email: [email protected] | Support: available 24/7 via live chat.
Our commitment to protecting your data goes beyond words — we back it up with action.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can intercept or read your data in transit.
Documents submitted during identity verification are stored with the highest level of security, and access is restricted once verification is complete.
BA89 does not sell your personal information to advertisers or data brokers under any circumstances. This is a core principle we stand by.
Our systems are regularly tested by independent cybersecurity experts so that any vulnerabilities can be identified and addressed before they become an issue.
You can view your information, make changes, and opt out of marketing communications at any time through your account settings.
Your data is not kept indefinitely. Once legal retention requirements are met, it is securely and permanently deleted.
Your information is fully protected at BA89. Create an account today and enjoy safe gaming on a platform you can trust.